Shipping Information

We strive to process and ship all orders as quickly as possible. Orders are typically processed within 1-3 business days. Once your order is shipped, you will receive a confirmation email with tracking information.

Standard Shipping: 5–10 business days

Express Shipping: 2–5 business days

International Shipping: 10–20 business days (may vary depending on customs processing)

Please note that shipping times are estimated and may be affected by holidays, weather conditions, or customs delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected. Free shipping promotions will be clearly indicated on the product page or at checkout.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy, you may return or exchange your items within 30 days of receiving your order.

Return Conditions:

Items must be unused, in the same condition as received, and in the original packaging.

Sale or clearance items are non-returnable.

Return Process:

1. Contact our support team at animaldailyshop@gmail.com with your order number and reason for return.

2. You will receive a return authorization and instructions on how to send back your item.

3. Once we receive your return, your refund will be processed within 5–7 business days. Refunds will be issued to the original payment method.

Exchanges

If you would like to exchange an item, please follow the same steps as above. Exchanges are subject to product availability.

Important Notes

° Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

° Please ensure returned items are securely packaged to prevent damage during transit.

° Custom or personalized items may not be eligible for return.

We appreciate your business and aim to make your shopping experience as smooth as possible.